Services

Subscription
Solutions

The end-to-end subscription stack, handled. We audit every leak, configure every platform, and optimize every touchpoint — until your recurring revenue compounds month over month.

What We Do

Your entire subscription funnel, revenue-engineered.

Most subscription stores are haemorrhaging revenue through gaps they don't know exist — failed payments that never recover, cancellation flows that push subscribers out, and platform configurations that cap growth by default.

We start with a deep-dive audit across your entire stack: ReCharge, StayAI, Shopify checkout, email flows, and UX. Every gap is mapped, prioritised by revenue impact, and turned into a concrete action plan.

Then we implement. ReCharge and StayAI configuration that matches how your subscribers actually behave. Cancellation flows redesigned to retain rather than release. Dunning sequences that recover failed payments before they become lost customers.

Finally, we measure everything — subscriber LTV, churn rate, payment failure recovery — and use the data to optimize continuously, so results compound.

  • Audit & Analysis

    A full diagnostic of your subscription stack — churn triggers, payment failure rates, UX friction, and platform misconfiguration.

  • ReCharge Configuration

    Expert setup and optimization of ReCharge selling plans, billing logic, and customer portal — built for growth.

  • Churn Reduction Flows

    Multi-step cancellation flows with tailored offers — pause, skip, swap — designed to rescue subscribers at the point of exit.

  • Dunning Optimization

    Smart retry schedules, recovery email sequences, and payment method update prompts that recapture failed revenue automatically.

  • Cancellation Flow Redesign

    Rebuild your cancel journey from the ground up — fewer exits, more saves, and data that tells you exactly why subscribers leave.

  • Subscriber UX Improvements

    Frictionless account management, intuitive plan changes, and a member portal experience that keeps subscribers engaged long-term.

How It Works

From first call to measurable results in four steps.

01

Audit

We pull your data, review your platform configuration, and map every revenue leak across the full subscriber lifecycle. Churn triggers, failed payment rates, cancellation paths — all documented.

02

Strategy

We prioritise fixes by revenue impact and present a clear implementation roadmap. You see exactly what we're doing, why, and what each change is expected to recover.

03

Implement

We execute the roadmap — ReCharge configuration, dunning sequences, cancellation flows, UX improvements — with zero disruption to live subscribers and full QA before anything goes live.

04

Measure

We track every key metric in a shared dashboard. Monthly reports, ongoing optimization recommendations, and continuous iteration based on what the data tells us.

Deliverables

Concrete outputs, not vague recommendations.

01

Comprehensive Audit Report

A detailed breakdown of every revenue leak, misconfiguration, and missed opportunity across your subscription stack — prioritised by impact with supporting data.

02

Implementation Roadmap

A sequenced action plan showing exactly what we'll build, configure, and test — with timelines, expected impact, and clear ownership for every item.

03

Revenue Recovery Dashboard

A live shared dashboard tracking churn rate, failed payment recovery, subscriber LTV, and cancellation save rate — updated automatically from your platform data.

04

Monthly Performance Reports

Plain-English summaries of what moved, what we tested, what we learned, and what we're doing next. No filler — every report ties directly to recurring revenue.

05

Ongoing Optimization Recommendations

Continuous improvement suggestions based on your data and the wider subscription landscape — so you're always ahead of churn trends, not reacting to them.

Results

Numbers that matter to subscription businesses.

Across all active and past client engagements. Individual results vary depending on starting baseline.

35%

Average churn reduction

$2.5M+

Revenue recovered

98%

Client retention

Within 90 days of the audit, our failed payment recovery rate went from 23% to 71%. That single change alone recovered more than the entire project cost.
Head of E-commerce
UK subscription food brand
We knew we had a churn problem but couldn't pinpoint it. The audit report was the clearest, most actionable document we'd ever received. The cancellation flow redesign cut our monthly churn by 40%.
Founder & CEO
US DTC subscription brand
Free Audit

Ready to stop the leaks?

Start with a free audit. We'll show you exactly where your subscription revenue is going and how to get it back.